Association Progress Report: Advancing Consumer Protection and Resilience

Monday, October 21 | 1:30 - 5:00 pm

In this session, microfinance associations will share their progress in promoting consumer protection in their respective markets through  supporting member institutions to upgrade policies, procedures and practices to improve compliance with the Smart Campaign’s Client Protection Principles. The meeting will highlight lessons learned from the Association of Microfinance Institutions in Rwanda (AMIR) during implementation of the Responsible Finance through Local Leadership and Learning Program in partnership with SEEP. The perspectives of a few AMIR member institutions that are actively supported by SEEP and AMIR will be shared and insights and experience from fellow microfinance associations will also be highlighted.

This session is open to all attendees, not just association members. 

AGENDA (provisional)

1:30 - 3:00 pm | The Rwandan Experience 

• Hear from Association of Microfinance Institutions in Rwanda (AMIR) and three Rwandan MFIs 

3:00 - 3:30 pm | Coffee Break 

3:30 - 5:00 pm | Experiences in other African Countries 

• Contributions from two African Associations and LAPO, a certified Nigerian MFI 

Time will be carved out in each session to allow for Q&A. 

We look forward to meeting with you!